COVID-19 Booking Terms & Conditions
When booking in this crazy time, we want to ensure you are fully aware of all terms and conditions surrounding your event.
We strongly suggest you only book your party when you are confident it can go ahead and your bride is confident in her wedding date proceeding, or is happy to have her hens regardless of wedding date. If you are expecting guests from interstate, overseas or a large group, we recommend waiting until closer to the date to book. We do understand this may be a trade-off with losing your preferred time slot, however we don’t want to see you lose your deposit as the organiser.
Payments & Refunds
No party is confirmed in any way until a deposit has been received by Men On Fire. The following outlines the terms where a refund is and is not available to you for deposits and final payments.
Situations Where Your Deposit/Repayment Is Refunded;
-Up to 14 days prior, a 100% refund is available if your Party was booked for 20 guests and on the date of your party only 10 guests (or any number less than booked for originally) are permitted by a newly imposed Government restriction.
-After 14 days prior, a 75% refund is available up to 7 days prior if new restrictions come into place as above.
-After 7 days prior, your booking is not refunded under any circumstance and full payment is forfeited.
Situations Where Your Deposit/Payment Is Forfeited;
The party can go ahead as originally booked, however;
-The bride has decided to change her wedding date
-Some guests are not able to attend as they are interstate/overseas
-You booked for 10 guests under the corresponding restrictions at time of booking however you now have too many guests RSVP to proceed under current restrictions
-Your Airbnb/hotel has cancelled on you
Special Circumstances - Boat Parties
Any deposits/payments made for Boat Parties are non-refundable under any circumstances as the payments are passed on to NSW Wharf Fees, Staffing & Vessel costs well in advance of your party. If restrictions change and your party is unable to proceed by Government direction, your payments will be available for 12 months as a credit for another boat party booking.
Please note your payments/deposits are either refunded or forfeited under the above situations, we are not able to offer credits or transfers under any circumstances as your payments are used to secure and prepare everything for your party (e.g. cocktail ingredients, art materials, venue hire, etc.)